REFUND & RETURN POLICY

At Remelido, we want you to shop with confidence. If you’re not completely satisfied with your purchase, our straightforward return and refund policy has you covered.

Returns

  • Free Returns: We offer free returns within 60 days of delivery.
  • Condition of Items: Items must be in new condition and in their original packaging.
  • Exchanges: We do not offer exchanges. If you’d like a different item, please return the original purchase and place a new order.

How to Initiate a Return:

  1. Contact us at contact@remelido.shop or +1 225-718-6766 to request a return.
  2. We’ll provide you with a prepaid shipping label and instructions for returning your item.

Refunds

  • Processing Time: Refunds will be issued to your original payment method within 10 business days after we receive and inspect the returned item.
  • No Restocking Fee: We do not charge any restocking fees.

Refund Notifications:
You’ll receive an email confirmation once your refund has been processed. If you don’t see the funds in your account after 10 business days, please contact your payment provider for updates.

Non-Returnable Items

  • Items that are damaged, used, or not in their original packaging.
  • Custom or personalized products.

Need Assistance?
If you have any questions or concerns about our Return & Refund Policy, please reach out:

Thank you for choosing Remelido. Your satisfaction is our priority!